Terms of service
Between the customer and the respective performance supplier, Exchange XE Corp.. solely acts as a mediator.
The contract of the “available making” of the game assistance is contracted by the customer directly with the
For the legal relationship between the customer and the performance supplier the legal terms and conditions of
the ordered performance supplier, which can be provided on demand, are effective.
1.1. For these offers the following legal terms and conditions are effective.
These legal terms and conditions can be requested at Exchange XE Corp..
via email or written on demand. They are effective for every order at website: www.exchangexe.com
1.2. Legal terms and conditions to the contrary of the customer are not approved by Exchange XE Corp..
This is valid as well, if Exchange XE Corp.. has not contradicted them in particular cases.
1.3. By establishing of the business connection with Exchange XE Corp..
the customer approves in each case the latest version of the legal terms and conditions
for all legal relationships between him and Exchange XE Corp..
1.4. A commercial use of the performances of Exchange XE Corp.. and/ or its websites is illegal.
2. Subject matter of the contract and conclusion of the contract
2.1. Between the customer and Exchange XE Corp.. and in return for the payment service agreement is contracted based
on which Exchange XE Corp.. bounds itself, to mediate the customer the contractual partner
(the following service provider) who is able to provide the wanted Game and VoIP assistance
(item, gold, character, accounts, digital goods, account key, game time VoIP vouchers and VoIP credit transfers etc.)
as fast as possible at the stipulated price. Exchange XE Corp.. mediates every relevant terms and conditions with
the service provider. This includes goods, kind, price, offer and acceptance of the contract, provision of the services
respectively the goods. Exchange XE Corp.. only works with reliable and trustworthy performance suppliers.
2.2. Between the customer and the respective performance supplier, Exchange XE Corp.. solely acts as a mediator.
The contract of the “available making” of the game assistance is contracted by the customer directly with the
performance supplier. For the legal relationship between the customer and the performance supplier the legal terms
and conditions of the ordered performance supplier, which can be provided on demand, are effective.
2.3. The customer is liable for the payment of the respective reward to Exchange XE Corp.. It takes over the for the
customer toll-free forwarding of the, the performance supplier owing, reward.
2.4. The customer has to ensure, that on his side, the technical and the realities for the receiving of the game
assistances are fulfilled. It is also the case of the customers to keep appropriate software ready, which enables an
adequate opening, editing and using of the game assistances. Are these requirements not met is this without influence
on the establishing of the contract between the customer and Exchange XE Corp..
3. Order, conclusion of the contract
3.1. The offers of Exchange XE Corp.. are not legally bound offers, but a noncommittal request to submit such a
bound offer to enter into a mediation contract.
3.2. The customer gives, by submitting his order, a committal bid on entering a mediation contract, which becomes valid,
if Exchange XE Corp.. accepts it.
3.3. Due to the order of the customer and the concerning acceptation by Exchange XE Corp.., as the case maybe by the
particular performance supplier, there can be accomplished two contracts:
- a mediation contract with Exchange XE Corp..
- the mediated contract with the performance supplier
The contract of the mediation of performances is accomplished by the following, the bid of the customer happens as
described at 3.1 and 3.2. The mediated contract with the performance supplier is accomplished by sending or fulfilling
of the service. The mediation contract with Exchange XE Corp.. is accomplished either by individual verification
(e.g. email) or at the latest by sending or fulfilling of the service.
3.4. The performance supplier is informed by Exchange XE Corp.. about the customers bid. He takes the wanted
service in corresponding amounts irreparable out of the system. By this booking the contract between the performance
supplier and the customer is accomplished. The performance supplier manifests his acceptance to the customer by
sending the ordered game assistance.
4.1. The devolvement of the objects of agreement is done by the performance supplier depending on the related
(item, gold, character, accounts, digital goods, account key, game time VoIP vouchers and VoIP credit transfers etc),
for which the particular assistance is needed for.
4.2. For details see the general terms and conditions of the performance supplier.
4.3. From the time of delivering of the ordered goods the customer gains the responsibility. For loss or damage
from this point in time Exchange XE Corp.. is no longer liable.
5. Prices and payment
5.1. All indicated prices are final prices. Eventual costs for eventual package and forwarding are not included.
5.2. Due to the permanent updating of the internet page of Exchange XE Corp.. previously made indications, concerning
the prices, lose their validation. The shown price at the time of placing the bid from the customer is decisive for
the bill of cost.
5.3. The payment can be done by credit card (Visa or MasterCards ® ), Moneybookers or per bank transfer.
6. Communication with the customer
6.1. The communication between Exchange XE Corp.. and the customer is mainly done by e-mail or live support chat.
6.2. The customer is responsible to be reachable via e-mail or any other with Exchange XE Corp.. stipulated
communication way. The customer has especially to make sure, that e-mails from Exchange XE Corp.. can actually reach him.
This also includes safety settings, e.g. spam filter and to check an eventual folder for spam.
7. Privacy and return policy
a) You can give the received goods, without giving reasons, within 2 weeks, by retransfer of the object of contract,
back. This period begins earliest by receiving the goods and the receiving of this instruction. You can explain the
return also by the demand of withdrawal in text form, as e.g. letter, fax or e-mail. To keep the period it is enough
to forward the goods or the demand of withdrawal in time. The demand of withdrawal has to be sent to the following
email address: firstname.lastname@example.org
b) Exchange XE Corp. accept payment from Money bookers; if during the period any cancellation / refund is applied
the charge back will be levied back to customer.
7.2. Exchange XE Corp.. mediates solely the rescission of the contract between the performance supplier and the customer.
7.3. The mediation contract between Exchange XE Corp.. and the customer expires with the in time exercise of the right
of return against the performance supplier.
7.4. In case of a demand of withdrawal the on both sides received benefits have to be awarded back and should
the situation arise the gained advantage as well. If you are not able to return the received goods complete or
in a changed form you have to give us insofar compensation. This does not apply, if the change only happened to
check the object of contract. Apart from that you cannot avoid the compensation, while you do not take the object
of contract into use like an owner and avoid any change of the object of contract within the revocation period.
7.5. Should the customer cancel his order after 14 days and Exchange XE Corp.. refunds his money, so the customer
has to face a processing fee up to 5 USD.
8.1. Exchange XE Corp.. explicitly calls the attention that some provider of online games try to prevent the
performances of Exchange XE Corp.. and its performance completion. Exchange XE Corp.. is not liable, if a provider
of online games takes action against the customer. Exchange XE Corp.. is especially not liable for an eventual
blocking of an account of the customer by a provider of the online game due to the use of the offerings of
Exchange XE Corp..
9.1. Should the provider of the online (item, gold, character, accounts, digital goods , account key, game time VoIP
vouchers and VoIP credit transfers etc) impose sanctions (e.g. blocking of the account or the character) due to the
previous transaction against the customer, Exchange XE Corp.. will pay the previously paid money back to the customer.
Additional demands of the customer do not exist in this case. The demand according clause 1 paragraph 1 requires, that
the customer presents Exchange XE Corp.. a written message of the provider of the online game about the sanction.
The electronic form is not enough, the written form is needed.
9.2. Exchange XE Corp.. does not offer online (item, gold, character, accounts, digital goods, account key, game
time VoIP vouchers and VoIP credit transfers etc) and is due to that not liable for damages which result of that the
affected online game is not reachable or access able. This especially does apply if the affected online game is not
reachable or access able temporarily or permanent for all players or certain player groups. The disclaimer of clause 1
of this paragraph 2 also applies for cases, in which the affected online game is not reachable or access able for
9.3. Exchange XE Corp.. is anxious to accomplish every given order without slowdown or delay. In occurrence of
technical problems or reasons which fall out of its power of control, Exchange XE Corp.. will be anxious to accomplish
the order as fast as possible.
9.4. Exchange XE Corp.. is not liable for eventual damages which are caused by mistakes of the data processing,
system- or submission problems or other problems that are not caused by Exchange XE Corp.. or its performing agents or
other troubles that make it impossible to accomplish the order which are not caused by Exchange XE Corp.. or its
9.5. There is no warrant for the availability and the functionality of the websites of Exchange XE Corp..
9.6. The customer cannot claim anything else beyond the mentioned terms, no claims for compensation, especially no
compensation for damages, also not from non-contractual claims or any other rights due to eventual disadvantages that
are related to the contract performance, against Exchange XE Corp.., regardless on which legal ground those claims are
based on. This is especially essential for compensation for damages from fault at the conclusion of the contract, due
to other breaches of duty or because of tort claims.
9.7. The above mentioned disclaimer does not apply for the liability for damage to life, body or health. It is
furthermore not true, as far as the damage is based on purpose or gross negligence or the damage of a cardinal- or
primary contractual obligation.
9.8. The liability to pay damages at a violation of cardinal- or primary contractual obligations is limited to the
9.9. For claims with pure financial losses the liability to the customer, in cases of slight negligence, is limited to
the already paid fee of the particular order to Exchange XE Corp.., as far as an above mentioned restriction of liability
is not provided.
9.10. Above mentioned restrictions of liability respectively limitations apply also concerning the liability of the
employees, associates, representatives and the vicarious agents of Exchange XE Corp..
10. Copyrights and related rights
10.1. The web pages of Exchange XE Corp.. are copyright protected.
10.2. The pages must only be used by the purpose Exchange XE Corp.. provides. Especially the database must only be
called with a web browser through www.exchangexe.com. The in there contained information must not be duplicated.
All shown external logos, pictures and graphics are owned by the respective firms and are subject to the copyrights
of the respective licenser. All on the pages of Exchange XE Corp.. shown photos, pictures, logos, texts, reports,
scripts and the source code, which are proprietary developments or have been rehashed by Exchange XE Corp.., must
not be copied or used in other ways without its permission.
10.3. Every not in No.2 of this 10 explicitly authorized usage has to be authorized by Exchange XE Corp.. formally
towards the respective customer.
11. Data privacy
11.1. The transferred information of the customer is solely used by Exchange XE Corp.. to process the order.
All information is used in strict confidence. A passing on to a third party (e.g. performance supplier) only takes
place as far as it is necessary for the processing of the contract. The order information is processed encrypted and
secured. Exchange XE Corp.. does not take liability for the data security during the submitting through the internet
(e.g. due to technical problems of the provider) or for an access of a third party to data of your internet presence.
Access data, which is sent on demand from the customer to the customer, has to be handled in strict confidence, because
Exchange XE Corp.. does not take any responsibility for the utilisation and usage for this data.
12. Links on the web pages of Exchange XE Corp..
12.1. Despite careful content control we do not take liability for the content of external links. For the content of
the linked pages are solely their operators liable. This explanation also applies for all on exchangexe.com.. web
pages external links.
13.1. The jurisdiction is the address of record of Exchange XE Corp..
14. Legal force of the general terms and conditions
14.1. With an order the general terms and conditions of Exchange XE Corp.. are accepted. Should one of these
regulations, whatever the reason maybe, be invalid, the other regulations stay unaffected.
14.2. Oral agreements require the written affirmation. Copyright 2009-2016, Exchange XE Corp.. All Rights Reserved.
Registered Names and Trademarks are the copyright and property of their respective owners.